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Privacy Statement

Anglicare WA respects your right to privacy, dignity and confidentiality in all aspects of your life. This page provides details about how we collect, use and share your private information. To view our Privacy Policy, click on link below.


Our obligations under the Privacy Act


Anglicare WA must comply with Australian Privacy Law including the Privacy Act which sets out the Australian Privacy Principles (APPs) which control how we collect, hold, use and share your personal information, and how you may access and correct personal information we hold about you. 


Collection of your personal & sensitive information



Anglicare WA collects your personal information to provide services to you.

The type and extent of personal information collected, varies depending on how you engage with us. We collect personal and sensitive information from our workers, volunteers, clients, donors, business partners and online users.

Anglicare WA sometimes conducts research which may include the collection of your personal information. 

Any research outcomes or reports do not individually identify you, unless you give your prior consent.

How we use information we collect


We use the information we collect to run our business, provide services, and improve them. 

We will ask for your consent before using your information for different purpose other than originally intended.


Information security


We restrict access to your information to only those people who need to know in order to process it for us.  They must keep it confidential.

We will protect your information from unauthorised access, alteration, disclosure or destruction.


Information we share


We do not share your personal information with companies, organisations and individuals outside of Anglicare WA unless:

  • We have your consent to share

  • It is processed externally by trusted businesses or persons, based on our instructions and in compliance the Privacy Act

  • It is for legal reasons to meet any laws, regulations or request 


Information for under 18s

If you are under 18, we might need permission from a parent / guardian, but we will talk to you about this when you first engage with our services.

Accessing and correcting your personal information


You can request access to the personal information that we hold about you by contacting us. Where we cannot give you access immediately, we will respond to you within 30 days.

If access is refused, we will tell you why in writing.

If you believe that the personal information Anglicare WA holds about you is not correct, complete or up to date, Anglicare WA will try to correct it. You can contact us anytime.

Phone: 1300 11 44 46

By letter to:
Administration Services
Anglicare WA
GPO Box C138
Perth WA 6892


Terms of Use

This website is administered by Anglicare WA on behalf of the WA Rent Relief scheme. The purpose of this website is to provide information and assistance to eligible tenants who are experience financial stress. By accessing and using this website, you agree to comply with the following terms of use:

  • You must provide accurate and complete information when applying for rent relief or verifying your eligibility.

  • You must not use this website for any unlawful, fraudulent, or malicious purposes, or to interfere with the operation or security of this website or the scheme.

  • You must not copy, modify, distribute, or reproduce any content or material from this website without the prior written consent of Anglicare WA or the WA Rent Relief scheme.

  • You acknowledge that Anglicare WA and the WA Rent Relief scheme are not liable for any loss, damage, or injury arising from your use of this website or your reliance on the information provided on this website.

  • You acknowledge that Anglicare WA and the WA Rent Relief scheme may change, suspend, or terminate this website or the scheme at any time without notice or liability to you.

  • You agree to indemnify and hold harmless Anglicare WA and the WA Rent Relief scheme from any claims, actions, or demands resulting from your breach of these terms of use or your use of this website.

These terms of use are governed by the laws of Western Australia and you agree to submit to the exclusive jurisdiction of the courts of Western Australia in relation to any disputes arising from these terms of use or your use of this website.

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